Terms & Conditions

Effective Date: 04/01/2025

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By booking a service with Luxe Auto Detail, you agree to the following terms and conditions. These policies are in place to ensure transparency, quality, and mutual respect between our company and our valued clients.

 

1. Appointment Booking

All appointments must be scheduled in advance. A valid name, phone number, email, and service address must be provided. Luxe Auto Detail reserves the right to decline service for any reason.

 

2. Deposits & Payments

A non-refundable deposit may be required for certain services or new clients. Full payment is due upon completion of service. Accepted payment methods include cash, card, Zelle, Apple Pay, and Venmo.

 

3. Cancellations & Rescheduling

We require at least 24 hours' notice to cancel or reschedule your appointment without penalty. Last-minute cancellations or no-shows may be subject to a cancellation fee or forfeit of deposit.

 

4. Vehicle Condition

Clients must disclose any pre-existing damage, aftermarket modifications, or sensitive areas on the vehicle prior to service. Luxe Auto Detail is not responsible for damage due to previously existing conditions.

 

5. Service Area & Access

We require safe and legal access to your vehicle, including space to park and work. In gated or restricted communities, it is the client’s responsibility to arrange access.

 

6. Inclement Weather

For outdoor services, Luxe Auto Detail may reschedule due to weather conditions that could impact the quality or safety of the job. Covered or garage spaces may allow the service to proceed.

 

7. Satisfaction Guarantee

We stand behind our work. If you are not satisfied with your service, please notify us within 24 hours and we will make every effort to resolve the issue. Refunds are not guaranteed.

 

8. Liability

Luxe Auto Detail is not liable for:

• Pre-existing damage or wear

• Mechanical or electrical malfunctions

• Damage from loose trim or components

• Loss of personal belongings inside the vehicle

Clients are encouraged to remove all personal items prior to service.

 

9. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. The most current version will always be available on our website or by request.

 

10. Contact Information

For questions or concerns about these terms, contact us at:
📧 info@luxeautodetailllc.com
📞 (754) 304-8260